Join Green Cart
FAQs

Frequently Asked Questions

General
What is Green Cart?

Green Cart is a digital agricultural marketplace connecting farmers with buyers, adopters/sponsors and humanitarian groups.

Who can use Green Cart?

Green Cart is designed for farmers, buyers, adopters/sponsors and humanitarian groups.

Do I need an account to use Green Cart?

You can browse available farms and products without an account, but you need an account to sell, adopt or submit donation and purchase requests.

Farmers
What can farmers do on Green Cart?

Farmers can sell products, offer crops or animals for adoption, and choose whether they are accepting agricultural donations.

Can I choose whether my farm is available for adoption?

Yes. Farmers control whether their crops, trees or animals are available for adoption.

Can I choose whether I accept donations?

Yes. Farmers can turn Accepting Donations on or off from their dashboard.

Can I sell and accept donations at the same time?

Yes. Selling, adoption and donations are separate functions, so farmers can enable or disable each one independently.

Buyers
What can I buy on Green Cart?

You can browse agricultural products listed by participating farmers.

How do I buy a product?

Browse the marketplace, view a product you're interested in, and send a purchase inquiry directly to the farmer to arrange your order.

Can I see who the farmer is?

Yes. Every product listing shows information about the farmer and their farm.

Adoption
What does adoption mean on Green Cart?

Adoption allows an individual or organization to support a crop, tree, animal or agricultural activity that a farmer has made available for adoption.

Can every farmer offer adoption?

No. A farmer must choose to turn on adoption before any of their crops, trees or animals can be adopted.

Does adoption mean I own the farm or animal?

No. Adoption does not transfer ownership. The arrangement is based on the terms agreed with the farmer.

Can a farmer reject an adoption request?

Yes. Farmers review each adoption request and can accept or decline it.

Humanitarian Donations
Who can request agricultural donations?

Humanitarian groups and eligible organizations registered on Green Cart can submit agricultural donation requests.

How does a humanitarian group request a donation?

The group browses farmers currently accepting donations, then creates a donation request explaining what is needed and submits it to the farmer.

Can farmers reject donation requests?

Yes. Farmers decide whether to accept or decline each donation request.

Does accepting donations mean all my farm products are free?

No. Farmers decide which products or quantities they are willing to provide as donations.

Account & Support
How do I contact Green Cart?

Use the Contact Us section on the platform.

What if I have a problem with a purchase, adoption or donation?

Contact Green Cart through the Contact Us page and provide the relevant transaction or request details.

Can I update my account information?

Yes. Users can manage their profile and relevant account information from their dashboard.

Is Green Cart available on mobile?

Yes. Green Cart is designed to be accessible on both mobile and desktop devices.